Terms of service
Terms of Service
Welcome to scrubsy.co.in. This website and the Glemey brand ("Glemey", "we", "us", or "our") operate this website and provide products and services.
These Terms of Service ("Terms") govern your access to and use of our website, products and services. By using our website or placing an order, you confirm that you are at least 18 years of age and that you accept these Terms. If you do not agree, please do not use the website.
These Terms should be read together with our Privacy Policy, Shipping Policy, and Refund Policy, each of which forms part of these Terms.
1. Eligibility
Our website and products are intended for users aged 18 years and above. By using our services you represent that you are legally eligible to form a binding contract under the Indian Contract Act, 1872.
2. Account registration
• You may browse without registering, but some features may require an account
• You agree to provide accurate and updated information
• You are responsible for maintaining account confidentiality
• You are responsible for all activity under your account
3. Permitted use of the website
You agree not to:
• Use the website for unlawful or harmful activity
• Disrupt website systems or networks
• Upload malware or harmful code
• Attempt unauthorized access
• Use automated scraping tools without permission
• Reverse engineer the website
• Violate applicable laws
4. Products, pricing and orders
• Product information may occasionally contain errors
• Prices are in INR and include taxes unless stated otherwise
• Orders are offers to purchase and may be accepted or rejected
• Order confirmation is sent via email/SMS where applicable
• Refunds apply only to accepted cancellations or approved returns
5. Payments
• Payments are processed via secure third-party gateways
• We do not store card or payment credentials
• You must be authorized to use the payment method
• COD availability depends on location
6. Shipping, returns and refunds
Refer to our Shipping Policy and Refund Policy for complete details. These policies form part of these Terms.
7. Intellectual property
• All website content, branding, logos, and product materials are owned or licensed by Glemey
• You may not copy or reuse any content without permission
• User-generated content may be used by us for business and marketing purposes under a worldwide, royalty-free license
8. User reviews and submissions
Content must be honest, lawful, and non-infringing. We may remove any content that violates these Terms.
9. Third-party services and links
We are not responsible for third-party services, platforms, or policies.
10. Disclaimer of warranties
The website and products are provided “as is” without warranties of any kind. Results may vary based on usage, surface, and conditions.
11. Limitation of liability
We are not liable for indirect or consequential damages. Total liability is limited to the amount paid for the relevant order in the last 3 months.
12. Indemnity
You agree to indemnify us against claims arising from misuse of the website, violation of laws, or breach of these Terms.
13. Force majeure
We are not responsible for delays or failures caused by events beyond our control.
14. Suspension and termination
We may suspend or terminate access for violations, fraud, or misuse.
15. Changes to these Terms
We may update these Terms at any time. Continued use of the website means acceptance of changes.
16. Governing law and dispute resolution
These Terms are governed by the laws of India. Disputes will be resolved through arbitration under the Arbitration and Conciliation Act, 1996. The seat of arbitration shall be India. Courts in India shall have jurisdiction where required.
17. Grievance Officer
We have appointed a Grievance Officer in compliance with applicable Indian laws.
Grievances will be acknowledged within 48 hours and aimed to be resolved within 30 days.